Case Manager - SANE

Behavioral Health

GENERAL RESPONSIBILITIES

Coordinates and provides needs assessments, social service referrals, crisis intervention, case management, client advocacy and related services to individuals and families who are eligible to receive services through the Byrne Grant.

This position generally works Monday through Friday. However, you must be willing to work evenings and weekends as needed.

ESSENTIAL DUTIES

• Screen new and existing patients to determine eligibility. Document eligibility appropriately.
• Maintains caseload of clients assigned under the Byrne grant. Provide case management services to patients who are unable to keep scheduled appointments. Identify and help eliminate barriers to increase patient consistency and compliance with medical, dental and behavioral health treatment services as well as compliance with supervision requirements.
• Performs client needs assessments and develops, implements and monitors service plans for each client. Assists client to meet service plan goals and objectives.
• Provide accurate clinical consultations to medical clinic staff.
• Coordinate Case Management efforts with Boise and Nampa Case Manager staff.
• Participates in outreach clinics and activities that approach and engage persons with the objective of developing trust while providing access to services as needed.
• Provide clients with referrals for medical and other health related services including substance abuse and specialty services.
• Maintain collaborative linkages with other programs that serve similar populations. Linkages will include existing health care providers, local social services agencies, shelter providers, housing services, and other appropriate providers.
• Arrange transportation, as needed, to support patient's access to medical and behavioral health services.
• Assist patients in the completion of paperwork associated with their health care, including but not limited to: Social Security, Medicaid, Medicare, Patient Assistance Program, and external specialty programs.
• Permanently maintain participant chart and record progress pertaining to service delivery in a legible, coherent fashion, consistent with established policies.
• Complete encounter billing documentation for all work done on behalf of clients in a timely manner and consistent with standard operating procedures.
• Comply with all current TR policies, including HIPAA policies.
• Attend and participate in all staff meetings.
• Portray professionalism to clients, other TR department personnel, referral sources, and the community during daily interactions and appearances.
• Utilize training funds appropriated for educational advancement consistent with CEU policy; attend required workshops as they occur.
• Ability to work with marginalized populations
• Ability to work collaboratively with the Idaho Department of Probation and Parole.
• Establishes and maintains professional boundaries.

MINIMUM QUALIFICATIONS

• Bachelor's Degree in Social Work or undergraduate degree in a related field.
• Licensed, or license-eligible, in the State of Idaho (if relevant for degree).
• Successful clearance through the Idaho Department of Health and Welfare Criminal History background check.
• Demonstrated willingness and desire to work with marginalized populations.
• Demonstrate an understanding of the problems for those patients with behavioral health issues and chemically dependent populations.
• A working knowledge of Boise area social service resources for those patients with behavioral health issues (city, county, state and federal).
• Understanding and adherence to ethical standards of the respective licensure board.
• Ability to work as a team member.
• Good verbal and written communication skills.
• Reliable and courteous.

PREFERRED QUALIFICATIONS

• Master's Degree in Social Work or related field.
• Experience working with marginalized patients.
• Experience working in a medical setting.
• Experience working in a multidisciplinary setting.
• Bilingual in Spanish and English.
• Knowledge of computer and email systems, as well as EMR.
• Knowledge of community resources and Patient Assistance/Medication Assistance Programs.
• Familiarity with State of Idaho Health & Welfare Mental Health system.

EOE/Vet/Disabilities

Current Openings for Case Manager SANE Jobs at Terry Reilly Health Services