Front Desk Manager

At Terry Reilly we believe we are successful when we have a healthy, thriving community. This is accomplished as a result of our mission-driven and talented team. We provide integrated care throughout the Treasure Valley with our medical, dental and behavioral health services - allowing our employees the unique ability to experience several disciplines of health care. It is important to us that our staff is given a healthy work-life balance, so we support and value your time in and out of the office. We also provide our employees with excellent benefits including options for free healthcare.

GENERAL RESPONSIBILITIES      

This position is responsible for direction and leadership of front office operations. The front office manager leads the Front Desk Supervisors in achieving a superior patient experience, leading customer service initiatives, and promoting patient access to care. The front office manager collaborates with Executive Leadership and other stakeholders to achieve clinic goals in a patient centered manner. The supervisor provides leadership in establishing and maintaining a professional environment and provides on-going training and support to promote staff development.

MINIMUM QUALIFICATIONS

• Bachelor's degree or relevant training and experience in health care administration or other related field.
• At least four years of demonstrated direct supervisory experience in a clinical setting.
• Strong leadership abilities with skills in financial management, human resources, planning and operations.
• Systems thinker with good analytic and problem-solving skills.
• Two years of additional relevant experience in a health care setting; This includes knowledge of Medicare, Medicaid and major insurance carrier regulations, procedures, and benefit plans.
• Strong computer skills, using Microsoft Office products, to include Outlook, Excel and Word.
• Demonstrated customer service and communication skillset
• Demonstrated ability to operate and navigate patient account information and inquiries, reporting, compile information within an EHR/CRM or other account platform.

PREFERRED QUALIFICATIONS

• 4+ years' experience as a Front Desk or Medical Receptionist Supervisor.

Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected Veteran status.

Current Openings for Front Desk Manager Jobs at Terry Reilly Health Services