Front Office Coordinator - Boise

GENERAL RESPONSIBILITIES      

This position is responsible for coordinating front office functions at assigned clinics under the supervision and direction of the Front Office Manager. Monitors front office customer service, registration, and collections; provides leadership in establishing and maintaining a professional environment which seeks to maximize collections while delivering strong customer service; and provides on-going training and support to promote staff development. Collaborates with Care Team Leadership to achieve clinic goals, objectives and targets, including productivity and quality indicators.

MINIMUM QUALIFICATIONS

• Minimum one year of team leader or manager experience or demonstrated leadership abilities.
• Experience in a health care setting directly related to the duties and responsibilities specified. This includes knowledge of Medicare, Medicaid and major insurance carrier regulations, procedures, and benefit plans and experience working with computerized billing and medical accounts receivable systems.
• Strong computer skills, using Microsoft Office products, to include Outlook, Excel and Word.
• Ability to establish and maintain effective working relations with public and other staff persons. Strong customer relations and communication skills with a proven record of customer service excellence. Articulate telephone voice, legible penmanship and reasonable spelling skills.
• Ability to handle stress related to demanding or difficult patients, competing priorities, and changing processes.

PREFERRED QUALIFICATIONS

• Bilingual in English/Spanish
• Experience in working with underserved populations.
• Typing speed of at least 45-50 wpm.
• Certified Coder.
• MA education or experience.
• Basic understanding of accounts receivable accounting/bookkeeping concepts, preferably with computer-based systems.

Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected Veteran status.

Current Openings for Front Office Coordinator Boise Jobs at Terry Reilly Health Services