Patient Access Representative

GENERAL RESPONSIBILITIES      

Under the direction of the Operations team, this position is responsible for providing general customer service and assisting/resolving both inbound patient calls and inquiries as well as in person patient visits. Provides customer support to visitors in a professional, courteous, and efficient manner and throughout the patient visit. Scheduling and registering patients, including the accurate collection of required data. Staff will also determine eligibility for services, and counsel patients regarding payment policies, monitoring and collection of monies due as needed.

MINIMUM QUALIFICATIONS

• Proven record of customer service excellence including good written and verbal skills.
• Ability to read and follow oral and written instructions.
• Strong working knowledge of Microsoft Office systems, including but not limited to: Outlook, Word, and Excel.
• Strong ability to work to prioritize, multitask, and escalate competing duties.
• Sensitivity to unique or specialized patient populations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Current Openings for Patient Access Representative Jobs at Terry Reilly Health Services