Pharmacy Technician III

GENERAL RESPONSIBILITIES     

The Pharmacy Technician III works in collaboration with Pharmacy Director to provide leadership and support for the Pharmacy team.  Works under the supervision of a pharmacist to deliver quality patient care and excellent customer service.  The Pharmacy Technician III is responsible for assisting technicians and pharmacists in dispensing prescriptions and helping patients in person or on the phone. The Pharmacy Technician III has added responsibilities to assist with various pharmacy workflows and compliance issues.

Lead Responsibilities:

1. Performs as a working subject matter expert alongside the pharmacy technician team, assists pharmacists with overall workflows consistent with Pharmacy Technician job responsibilities.
2. Hires, trains, directs, and leads the work of pharmacy technician staff to overall department goals in conjunction with the Pharmacy Director.
3. Processes time records and leave requests in time keeping system and requests for CME for pharmacy technicians.
4. Develop work schedules to maximize productivity and provide adequate coverage for specialty programs to patients, i.e. MAP while ensuring staffing and other expenses are within established parameters in conjunction with Pharmacy Director.
5. Provide cross-training to existing pharmacy staff in all areas relevant to Pharmacy Technicians. Provides update of progress to Pharmacy Director.
6. In collaboration with the Pharmacy Director, communicate new information or changes in process or procedure to the Pharmacy Technician team.
7. Participates in Pharmacy Technician performance appraisals.
8. Collaborate with Pharmacy Director with compliance, employee development, improved efficiencies in workflow, inventory and achieving target production and customer service goals.
9. Troubleshoot with Pharmacy Director when pharmacy-specific software, technology or equipment difficulties arise. Communicate need for repairs or new equipment as needed.
10. Maintains and ensures that printers, copiers and fax machines are in good working order. Follows established protocols for maintenance and repairs.
11. Work to provide a neat, clean and safe environment for patients and staff.
12. Assist Pharmacy Director in identifying and correcting processes or procedures that negatively affect customer service and work flow efficiencies.
13. Monitors that janitorial services and building maintenance in pharmacy area is sufficient. Implements changes that enhance pharmacy appearance, efficiency, and cleanliness.
14. Attends monthly Medical Managers Meeting when available.
15. Ensure Medication Assistance Program applications are being processed timely and follow-up requirements are being tracked by assigned staff.
16. Ensure adequate staff are cross-trained on Medication Assistance Program processes and tools to provide coverage when needed.

MINIMUM QUALIFICATIONS

• State of Idaho Certified Pharmacy Technician licensure
• Two years of applicable experience
• Proficient Computer skills
• Excellent communication skills including delivery of information in both written and verbal form

PREFERRED QUALIFICATIONS

• Knowledge of prescription drug programs
• Electronic medical record experience
• Technician Immunizer
• Bilingual abilities (English/Spanish)

Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected Veteran status.

Current Openings for Pharmacy Technician III Jobs at Terry Reilly Health Services