Psychiatric Administrative Specialist - Boise

ESSENTIAL DUTIES

1. Maintains and updates documents for division including referral lists and treatment information.
2. Answer and manage multiple-line telephone system. Forward messages to prescribers, counselors, and other team members. Answer questions regarding program services, and refer clients to community resources as needed.
3. Communicate all necessary patient information to other health care professionals, both within TR and outside facilities. Communication includes fax, patient records and ROI.
4. Scan and enter necessary paperwork into client's record in EMR and PM system, including documents such as: patient registration, insurance card, Healthy Connection Referral, verification of income, and all other required patient documentation.
5. Receive and process medication refill requests per protocol.
6. Monitor patient schedule to ensure all appropriate records, equipment and supplies are available.
7. Assist with patient education.
8. Receive and maintain all necessary documentation for behavioral health sample medication inventory per existing protocols.
9. Check and respond to e-mails daily.
10. Assist client to complete Terry Reilly registration and intake material.
11. Manage requests for patient information. Fax Release of Information forms to outside agencies to request records.
12. Coordinate patient appointments including: scheduling or rescheduling appointments.
13. Makes recommendations to improve office efficiency and cost-effectiveness.

MINIMUM QUALIFICATIONS

1. Demonstrated computer literacy through successful completion of pre-employment testing.
2. No evidence of immoral or unethical behavior. Will agree to law enforcement record check prior to confirmation of employment.
3. Excellent human relations skills.
4. Demonstrated organizational skills.
5. Able to organize, prioritize, and coordinate multiple activities and tasks.
6. Computer experience with Windows and proficiency with Word software.

PREFERRED QUALIFICATIONS

1. One or more years of experience in an in-patient and/or outpatient clinical environment.
2. Bilingual in English and Spanish.
3. College education.
4. Experience with Microsoft Office and data base software.
5. Prior experience and knowledge of related community resources.

Current Openings for Psychiatric Administrative Specialist Boise Jobs at Terry Reilly Health Services