Receptionist - Boise Dental

RECEPTIONIST                                            

DIVISION:       Integrated Operations

GENERAL RESPONSIBILITIES      

This position is responsible for greeting, directing, and assisting patients and visitors in a professional, courteous, and efficient manner and throughout their visit. Scheduling and registering patients, including the accurate collection of required data. Staff will also determine eligibility for services, and counsel patients regarding payment policies, monitoring and collection of monies due. The receptionist is also responsible for the overall management of the waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area.

ESSENTIAL DUTIES

• Ensure that proper customer service is being delivered at all times.
• Manage the phone system; including: answering multiline phones, triaging patient needs and requests, and managing staff messages.
• Schedule and ensure that appointments are confirmed.
• Ensure patient demographics are accurate and up to date when scheduling an appointment and upon patient check-in.
• Complete data entry into the PM system, which includes scanning and entering of all necessary registration records for each patient.
• Complete chart preparation, as needed.
• Manage necessary financial and insurance records on all patients, based upon eligible program and/or insurance coverage. Ensure information is updated in PM system.
• Determine coverage eligibility for insured patients prior to time of service, as appropriate.
• Inform insured patients of their financial obligation for any services provided, as appropriate.

MINIMUM QUALIFICATIONS

• Ability to work well with the public.
• Good verbal and written skills with pleasant and articulate telephone voice.
• Basic bookkeeping skills cash handling, posting charges, and deposits.
• Ability to use a computer, Microsoft Office products, scanner, calculator, and multi-line telephone.
• Must be a self-starter and able to work with minimal supervision.
• Requires repetitive use of hands and ability to speak, hear, and see.

PREFERRED QUALIFICATIONS

• Experience as a receptionist in a medical, dental, or social services setting.
• Strong bookkeeping or accounting skills.
• Strong working knowledge of Microsoft Word and Excel.
• Bilingual abilities (English/Spanish).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Current Openings for Receptionist Boise Dental Jobs at Terry Reilly Health Services