Senior Healthcare Coordinator

GENERAL RESPONSIBILITIES      

The Senior Healthcare Coordinator functions independently and proficiently in all healthcare coordinator responsibilities outlined in the healthcare coordinator job description promoting and contributing to a positive patient experience. The Senior Healthcare Coordinator works under the direct supervision of the Director of Nursing. This position acts as a trainer, resource and mentor for other Healthcare Coordinators. The Senior Healthcare Coordinator supports and coordinates efficient work flow and communicates accurately, positively and professionally with all team members and patients. The Senior Healthcare Coordinator monitors and documents quality reports for the team's compliance to current tracking protocols for all medical referral requests from assigned care team clinicians, which includes all in-house and outside referrals for diagnostic testing, medical specialists or other providers. The Senior Healthcare Coordinator acts as a liaison between management and team members. The Senior Healthcare Coordinator, in collaboration with the Director of Nursing, provides support and guidance to the team members as they coordinate care and collaborate with Terry Reilly team members and community healthcare partners to support higher standards of wellness care for our patients.

MINIMUM QUALIFICATIONS

• Minimum 3-5 years of experience in referral coordination and/or health information systems.
• Demonstrated knowledge of medical terminology and abbreviations along with an understanding of patient flow processes.
• Ability to appropriately communicate with irritated or frustrated clients and able to work under stressful conditions.
• Knowledge of and ability to apply established professional customer service concepts, principals and practices.
• Ability to prioritize and execute a variety of tasks simultaneously.
• Ability to work with frequent interruptions.
• Proficient computer skills and experience working with electronic medical records and internet portals.
• Keen organizational and time management skills.

Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected Veteran status.

Current Openings for Senior Healthcare Coordinator Jobs at Terry Reilly Health Services